Subscription Information

How does it work?

Subscribing to a coffee, tea or hot chocolate delivery is just the same as buying a product on our website, but it works out a lot cheaper if you have regular deliveries.

All our products have the option to subscribe to regular deliveries, either fortnightly or monthly.

Your can skip a delivery (for example, if you're on holiday), pause your subscription or cancel it at any time.

How do I view and manage my Subscriptions?

You can view and manage your subscriptions through your customer account:

  1. Log in to your customer account by clicking on the icon on the Top Right of our website.
  2. Once logged in, click on 'Manage Subscription'
  3. Here you can:

- Edit or add payment details

- Change shipping address

- Postpone (skip) your next order

- Pause or cancel a subscription

- View previous subscription orders

Would you like to change the products in your subscription?

Would your like to upgrade pack size, perhaps change to a different coffee or add an extra product to your subscription?

Contact us at hello@birdie.coffee and we will be happy to help!